Artwork File Uploading Tips
- What files should I include with my order?
- What is Preflighting?
- Can you make a correction to my job after I have submitted files?
- Are my orders subject to sales tax?
What files should I include with my order?
When you send us your files, please include all the elements needed for production. For some orders, that might be nothing more than one artwork file. For other, more complex orders designed in a page layout application, you should send the page layout file, all supporting graphics, and all the fonts used in the document. Many page layout applications include utilities to gather all of these elements together for you. Please refer to your application's documentation for more information.
What is Preflighting?
Preflighting is a term borrowed from the aviation industry, which describes the steps a pilot takes prior to flight to ensure the flight will be safe for the passengers on board. Similarly, the files you send are put through a printing preflight process to identify in advance any issues that could affect the quality or delay the production of your print order. Preflighting allows us to eliminate the unexpected!
When you use FastTrack to send us your files, the preflight occurs automatically as part of the ordering process. Our staff will preflight all other files submitted through our website and alert you to any issues that could potentially affect the production of your print order.
Can you make a correction to my job after I have submitted files?
Yes, corrections can be made at any time. However, please review and proof your work carefully because the best time to make corrections is before your print order is scheduled for production, when there is a minimal effect on the production schedule and budget. (Corrections and alterations requested after production has been scheduled may lead to production delays and increased expenses.)
Are my orders subject to sales tax?
Sales taxes are determined by several factors, including what is purchased and where it is bought or shipped to. In general, purchases that are picked up from our building or shipped to an address in-state will be assessed a sales tax. The amount of the sales tax can be found in the "sales tax" line of the order details when viewing your shopping cart.